FISHING TIME DI ROBERTO CARRUS
Address: Viale Indipendenza, 38 - 09170 - Oristano (OR) - SARDINIA - ITALY
Phone/Fax +39 0783 303455 - VAT. IT00596670950
Site manager: ROBERTO CARRUS

 

HOW TO ORDER

By simply following the instructions of the program, maintaining the confidentiality of your data. At the end of the purchases, the same will automatically calculate the ancillary costs (transport): for all orders processed in Italy less than € 150.00, the transport costs amount to € 7.90; for amounts equal to or greater than Euro 150.00 delivery is FREE throughout Italy. Shipments to Europe from € 16. Click here for more details.

 

PAYMENT METHODS

  • PAYMENT CIRCUITS: VISA, MASTERCARD, AMERICAN EXPRESS WITH GATEWAY STRIPE (CREDIT CARD - RECHARGEABLE CARD - POSTEPAY)
  • EARLY BANK TRANSFER: wait for availability confirmation e-mail, with which we will communicate the bank details with which to make the transfer.
    NB: the order will be processed on the day the amount is credited to our account.
  • AT THE CHECKOUT: Pick up at our. Oristano store in Viale Indipendenza n ° 38, the ordered goods can be collected the day after the order after 11.00 at no additional cost.

 

PRODUCT WARRANTY

All products sold by FishingTime shop enjoy at least two years of official manufacturer warranty: to enjoy them, the customer must keep a receipt or invoice that will be delivered together with the goods purchased.

 

Right of withdrawal, return and / or replacement of products

Fishing Time wants to guarantee complete customer satisfaction.
Pursuant to article 64 of the Consumer Code, the Customer has the right to withdraw from the contract, without specifying the reason, by returning the Products purchased through the Site within the term of 14 (fourteen) working days from the date of receipt of the Products. .
To exercise the right of withdrawal, the Customer must send a communication on the site under CONTACT US containing:
a) the willingness to exercise the right of withdrawal pursuant to art. 64 of the Code of
Consumption;
b) the indication of the Products for which the Customer wishes to exercise the right of withdrawal;
c) the progressive order number issued at the time of purchase;
d) the data relating to the Customer's bank account, only if the Customer has made the payment by bank transfer.
This communication can also be sent within the aforementioned period of 14 (fourteen) days, also by email, telegram and fax. In case of exercise of the right of withdrawal, Fishing Time Shop will refund the full price of the Products provided that they are returned by the Customer in an excellent state of conservation (cartons and intact packages). Products that are not well preserved or deteriorated will not be accepted. Refunds will be made with the same payment method used for the purchase. Fishing Time Shop, pursuing the goal of complete customer satisfaction, allows the customer the possibility to replace intact packages of products with other items equivalent to the one whose replacement is requested. The delivery costs for returning the Products are charged to the Customer; any expenses incurred by the Customer for the return will not be refundable.
Fishing Time Shop undertakes to promptly reimburse the Customer no later than 7 days from the date of return of the Products. Fishing Time Shop will send an e-mail confirming the refund.
Fishing Time Shop will not be responsible for reimbursement or compensation for Products returned but which have never been received by the Fishing Time Shop due to loss, theft or damage that cannot be attributed to
Fishing Time Shop by Roberto Carrus.
If the Customer wishes to modify or cancel the order presented, he must promptly send a message to the CONTACT US section of the Site. Once the Product has been shipped, the order cannot be canceled or modified until the goods have been shipped. returned to the Fishing Time Shop. In this case, reference is made to the return policy described above.

 

Defects of conformity

In case of conformity defects of Products sold by the Fishing Time Shop, the Customer must immediately contact the Fishing Time Shop under the CONTACT US section of the site.
The legal guarantees provided for in articles 129, 130 and 132 of the Consumer Code apply to the sale of the Products. The customer has the right to restore, without charge, the conformity of the goods by repair or replacement or to an adequate reduction in the price or to terminate the contract. The Customer forfeits these rights if he does not report the lack of conformity to the Fishing Time Shop within one month from the date on which he discovered the defect. The direct action to assert defects not maliciously concealed by the Fishing Time Shop is prescribed, in any case, within twenty-four months from the delivery of the good.

 

Mistakes

The information relating to the Products provided on the Site are constantly updated.
However, the complete absence of errors cannot be guaranteed.
The Fishing Time Shop reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also to change or update information at any time without prior communication.

 

Applicable law and jurisdiction in case of disputes

These General Conditions are governed by Italian law and must be interpreted in accordance with Italian laws.
For disputes arising from the interpretation, validity and / or execution of these General Conditions, the mandatory territorial jurisdiction will be that of the judge of the place of residence or domicile of the seller, located in Italian territory.

 

SHIPPING AND DELIVERY TIMES

The shipment of the goods is generally carried out on the day the payment is received (IN CASE OF A BANK TRANSFER, THE GOODS WILL BE SHIPPED ON THE DAY THAT THE AMOUNT WILL BE CREDITED TO OUR ACCOUNT). The management of the sale of some items can however generate a delay of shipment of a few days. Once the goods have been shipped, delivery is made in two / three working days (excluding Saturdays, Sundays and holidays) throughout Italy by express courier, upon departure the customer will be notified of the shipment, with an email containing the number of tracking of the courier.
The delivery times indicated represent the time normally required to deliver the products and are provided for indicative purposes only, without taking on any commitment or guarantee of their respect by Fishing Time
The availability of the product specified in the sheet itself is to be considered purely indicative, due to the daily movements of the sales, going temporarily under stock, delays may occur in some shipments.
In case of out of production and discontinued product, we will re-credit the entire sums paid by you.

 

PRODUCT WARRANTY

Upon collection of the goods, the customer must ensure that the package is intact and sealed, that the quantity of packages indicated on the delivery note is correct; if this does not happen you can refuse the package or take advantage of the right of reserve. This is the only way you will have to protect yourself against the courier. Otherwise, Fishing Time will not be responsible for any deficiencies or damage to the goods.
In the event that some items you have chosen are not available, the FishingTime shop will notify you of delivery times by e-mail. In case the wait is too long, you can cancel the order.

 

BASIC RULES FOR THE WITHDRAWAL OF THE GOODS

Upon collection of the goods, the customer must ensure that the package is intact and sealed, that the quantity of packages indicated on the delivery note is correct; if this does not happen you can refuse the package or take advantage of the right of reserve. This is the only way you will have to protect yourself against the courier. Otherwise, Fishing Time will not be responsible for any deficiencies or damage to the goods.
In the event that some items you have chosen are not available, the FishingTime shop will notify you of delivery times by e-mail. In case the wait is too long, you can cancel the order.

 

PRODUCT REPLACEMENT

In the event that any item requested by you does not go well and you want to replace it with another of a different size or model, you can return it at your expense.
Only after the package has arrived at our office, we will replace and return the replaced material, except for any communications from FishingTime shop. If the replacement was made following our error in sending the goods, the shipping costs will be borne by us.

For more information see the page Returns Management

 

ANNULLAMENTO ORDINE

In case you want to cancel an order, you must notify us within 24 of the order by sending us an e-mail.

 

INVOICE ISSUE

Those who need an invoice, must send the related tax data: header, address, VAT number. and / or Tax Code.
The commercial invoice request must be made at the time of purchase.

 

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